Privacy Policy

Last updated: March 13, 2026

Your privacy is important to us. This Privacy Policy explains how JigSo ("the App") collects, uses, and protects your information when you use our jigsaw puzzle game.

1. Information We Collect

1.1 Information You Provide

Account Information: If you create an account or make purchases, we collect your email address and payment information
Game Preferences: Settings you configure within the app, such as audio preferences and difficulty levels

1.2 Automatically Collected Information

Device Information: Device type, operating system, unique device identifiers
Usage Data: How you interact with the app, features used, time spent in app
Performance Data: Crash reports, error logs, and technical performance information
Game Progress: Puzzle completion status, achievements unlocked, and gameplay statistics

2. How We Use Your Information

We use your information to:

Provide and Improve Services: Deliver the jigsaw puzzle game experience and enhance performance
Process Purchases: Handle in-app transactions for premium content
Save Progress: Store your game progress and achievements
Customer Support: Respond to your questions and technical issues
Analytics: Understand how players use the app to improve features
Security: Detect and prevent fraud or unauthorized access

3. Data Storage and Security

Local Storage: Most of your game data is stored locally on your device, including:

Game progress and saved states
Unlocked puzzle collections
User preferences and settings

3.1 Security Measures

We implement appropriate security measures to protect your information:

Encryption for data transmission
Secure payment processing through app stores
Regular security updates and monitoring

4. Third-Party Services

4.1 App Store Services

Payment Processing: Apple App Store and Google Play handle all payment transactions
Authentication: App store account authentication for purchases

4.2 Analytics Services

We use third-party analytics services, such as Firebase Analytics, to understand app usage patterns. These services collect usage data and unique device identifiers to help us track game performance, monitor crashes, and improve puzzle mechanics.

4.3 Content Delivery

Puzzle Content: Image puzzles and assets are delivered securely.

5. Data Retention

We retain your information for as long as necessary to:

Provide the JigSo service
Fulfill legal obligations
Resolve disputes
Enforce our terms of service

Note: You can request deletion of your account and associated data at any time by contacting us at [email protected]

6. Children's Privacy

JigSo is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

7. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Restriction: Object to processing of your information

8. Network Connectivity

Internet Access Required: JigSo requires an internet connection to:

Download new puzzle content and collections
Process in-app purchases
Sync progress and achievements (if enabled)

Once downloaded, you can play many puzzles offline, but full functionality requires internet access.

9. Cookies and Tracking

Analytics and Usage Tracking:

We use Firebase Analytics to track app usage, feature engagement, and overall game performance.
This collected data allows us to identify and resolve bugs, optimize the puzzle-solving experience, and understand how players engage with our game.
We do not sell your personal data to third parties.
Analytics data is collected to improve the product and protect your experience.

JigSo does not use traditional web cookies. However, we use similar technologies for:

App performance monitoring
Crash reporting
User behavior analysis (aggregated and anonymous usage metrics)

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the updated policy in the app
Sending email notification for significant changes
In-app notifications when you next launch the app

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Response Time: We will respond to your inquiry within 30 days

12. Legal Basis for Processing

Our legal basis for processing your information includes:

Contractual Necessity: To provide the jigsaw puzzle game service
Legitimate Interest: To improve our services and ensure security
Legal Obligation: To comply with applicable laws
Consent: When you provide explicit consent for specific processing

Summary: We are committed to protecting your privacy while providing an enjoyable puzzle gaming experience. Your data helps us improve JigSo and deliver better content to all players.